Hi Simone

Last Friday, we returned from the wonderful 2 week trip to Brazil. All the flights were in time and weather was wonderful. Particularly, all the pickups at the airports & hotels and all the land trips were perfect. All the tour guides were very good, knowledgeable, speak reasonably good english and nice to be with. We added lot more land tours there. We really enjoyed the trip, thanks to all of you. Please convey our thanks to all concerned at Brazil too.

Thanks
Desi Vijayaraghavan

Simone,

Hi. Just want to say thank you for your help with the
flight reservations yesterday! I'm happy that you had
the price/flight we wanted.

More importantly, it was a pleasure dealing with you.
You were really pleasant--and professional.

Thanks--and I look forward to doing business with you
in the future.

Lisa

Dear Flavia,

The hotels in Manaus and Rio were far above our expectations. Thank you very much for your recommendation for Rio Internacional. We had the most beautiful and comfortable stay there. Marcello was very intelligent, entertaining and helpful. Please send him our appreciations!

Inna and Dmitriy Yegorov.

Leo,

Thank you very much for your continued time, assistance and patience.

Could you please pass this note on to your supervisor:

Dear Sir/Ma'am:

I wanted to express my pleasure in dealing with Brol.com generally and with Leo Santos in particular. Leo has gone above and beyond the call of duty in working with my colleagues and I for our trip to Brazil. He has been responsive, timely, friendly, and incredibly helpful. In short, Leo is doing an excellent job -- to the extent that I have referred many of my friends to Brol.com, telling them of the high quality of your customer service.

Please let me know if I can provide any other comments that might help Leo with any special recognition for his service - especially over the holidays.

Best regards,
Mar

I just returned from my travel throughout Brazil last week. I had an amazing, amazing experience. One that I will never forget! I have fallen in love with Brazil and much of that is attributed to the great experience I had working with your team of travel adn tour professionals throughout Brazil. They were great! I want to take a few minutes to point out some of the wonderful people who helped to make my trip very, very special:

Isabella Rio Life
Thank you for all the last minute changes. You are wonderful!

Marcelo Rodriguez Rio Life
A great start to my trip... You taught me a lot about life in Rio!

Pedro G. Marques Embratur
Pedro, You made my time in Salvador so wonderful. Thanks for shopping with me...I expect to see you again in the future!

Jorge Andrade Reis Rio Life
Jorge, you are so warm and so much fun... keep working on your English.. you are doing great! Usher is on the way!

Edivaldo Interoeste Turismo
I had so much fun with you in Iguacu. Thanks for the night of great Latin music and dance. You went the extra mile to help me. Thank you so much! You are a very, very special person.

Maria Teresa Apory- Fernando de Noronha
Maria, you are God's gift- truly an angel.. you are what makes Brazil so special.. its wonderful, wonderful people!

Edison Ramos- Fernando de Noronha LocBuggy
What a great three days we shared! Without speaking a word of English, you created a magical experience for me in Fernando. Thanks to you... I will never, ever forget Fernando!

Anonymous

Hi Patricia,

I just wanted to thank you for all your help for our Brazilian vacation... we had an INCREDIBLE time.

The Amazon Lodge was amazing and I would highly recommend this trip to anyone interested in seeing the Amazon. The lodge is located in an beautiful setting, the food is incredible and our guide could not have been better.

It was a pleasure to work with you and I will be sure to contact you for your next vacation in Brazil... and there will be another one.

All the best,

Jessica

"Hello , I recently booked my 2nd trip to Brasil through brol.com and I am very pleased.     Both times I have had the assisstence of your employee Simone Perez . I want to let you know how valuable she is to your company because of her personal attention she gives to us , the customers.

"I wanted to thank you for all your help in setting up our trip. It was AMAZING! Foz du Iguassu was incredible; Florianapolis was beautiful; and, of course, Rio was my favorite!
The Continental Hotel in Iguassu was one of the BEST places I ever stayed. We also saw the hotels in the falls park itself, but let me tell you.......you should ALWAYS recommend the Continental. Our guide in Iguassu (Marcelo Souza) was the BEST! He went out of his way to make sure that my girlfriend and I had a great time!
The Praia Mole Park Hotel was also beautiful. It was somewhat empty, due to the season, but we loved the solitude, peace and quiet. The Lagoa de la Centrino (I think) was a cool place to hang out and eat. All in all, Florianapolis was a great place to simply do NOTHING but relax.
In Rio, the Plaza Ipanema was, like you said, a great place to stay. Again, our guide in Rio (Cecil something) was great. EVERYTHING was great!!!
I have a couple friends that are looking forward to going to Brazil within the next year, and I've already told them all about you (and brol.com). When ready, I will give them your info. I know you'll take care of them!
Thank you again for everything! And sorry I didn't get to call you while in Rio. Hope you're well, and I look forward to dealing with you again because I'm DEFINITELY coming back to Brazil again.......FOR SURE!"

Ahmad Saadi

I just returned from a wonderful vacation to Rio de Janeiro and Salvador and I would like to thank your company for a well organized trip. I also would like to express a special thanks to Rio Life tours in Rio de Janeiro for the most gracious tour guide and host Marcelo Rodriguez who had extended his services beyond his call of duty; professionalism, prompt, knowledge of brazilian history par excellence, fun and casual, loves his work and proud of it. i have been on countless tours all over the world but having a personal tour guide like Marcelo is incomparable! it's like having a host family or best friend taking you out about town. Nothing beats a proud and smart brazilian who sure does know his line of work. I was so impressed i am already planning my next trip to Brazil this end of September. Kudos brasilieros!

R. Navarro